Gift Cards


Imagine being able to choose your own present from Newcastle and The Hunter's favourite playground. From award-winning cuisine and decadent cocktails, to accommodation and in-house shows and events. It's the kind of gift you'd give yourself.

Redeemable at any of Wests many restaurants, bars and cafes, The Executive Inn and The Gateway Inn Newcastle. The Wests Gift Card is the answer to every special wish.

To purchase a Wests Gift Card phone (02) 4935 1200 between the hours of 9am and 10pm 7 days a week or purchase at one of our many Helpdesks at either Wests New Lambton, Mayfield, Cardiff, City or Nelson Bay.

Use of Wests Gift Cards

All Wests Gift Cards have a value equal to the purchase amount and are valid for 12 months from the date of purchase shown on the rear of the card. Wests Gift Cards can be redeemed at all Wests outlets including Wests New Lambton, Mayfield, Cardiff, Nelson Bay and City.

A Wests Gift Card can be used at our many restaurants and bars and can be used to purchase any Wests product including in-house events, raffle tickets, bingo and hoi games, meals, beverages and memberships.

We also have Balance Collective Gift Cards for use at Balance gyms at Mayfield, Cardiff, New Lambton, Nelson Bay and Newcastle City.

Accommodation can be purchased by Gift Card by contacting Reception at The Executive Inn and The Gateway Inn, Newcastle.

Terms and conditions of use

Wests Gift Cards are equivalent to in-house cash and can only be redeemed for products provided by The WESTS GROUP Australia
Third party products like tickets for external events or other items not produced by Wests are not able to be purchased with this card
Lost or stolen cards cannot be replaced
Gift cards can be swiped at any till
No change will be given
Cards that have been fully redeemed will be destroyed
Members are able to use their membership card with the Wests Gift Card to receive membership discounts
Members are able to use valid vouchers in conjunction with the gift card
Gift cards purchased at Balance can only be used to acquire health services including membership to the gyms, child minding, learn to swim or personal training.
Gift cards purchased at The Executive Inn or Gateway Inn can be used for accommodation, meals and beverages charged back to accommodation.

Please visit the Help Desk at Wests Clubs to check conditions of use or discuss any problems or call 4935 1300

Charlestown Square Eftpos Gift Cards
Charlestown Square is The Hunter’s largest shopping and entertainment destination with the region’s only Myer, H&M, The Apple Store, Cotton On flagship store, Mecca Maxima, Nike, City Beach plus over 230 specialty stores! Enjoy the South Piazza cafes and restaurants open 7 days and nights per week, along with Reading Cinemas, Strike Bowling, Timezone and Megamania. For your convenience, Aldi, Coles and Woolworths located on the Ground Floor open early to ensure you’ll find whatever you need.   

Find out the balance on your Charlestown Eftpos Gift Card here

For terms and conditions for use of the Charlestown Square Eftpos Gift Card, click here.

Please call us on 4935 1200 for more information